Legal & Platform Rules

Jilievo Terms &
Conditions

These terms govern your use of the jilievo platform. Please read them carefully before registering or placing any bets. By creating an account on jilievo, you confirm that you have read, understood, and agreed to everything on this page.

Last Updated: January 2025 Applies to all players in Bangladesh

What You Need to Know Upfront

Before you dive into the full terms, here are the six most important things every jilievo player in Bangladesh should understand.

You Must Be 18 or Older

Jilievo is strictly for adults. You must be at least 18 years old to register, deposit, or place any bet on the platform. Jilievo reserves the right to request age verification at any time and will close accounts found to belong to minors.

One Account Per Person

Each player is allowed exactly one jilievo account. Duplicate accounts will be closed and any balances forfeited. If you've lost access to your account, contact support — do not create a new one.

BDT Transactions Only

All deposits, bets, and withdrawals on jilievo are processed in Bangladeshi Taka. Supported methods are bKash, Nagad, and Rocket. No foreign currency transactions are accepted on the platform.

Bonuses Have Wagering Requirements

All bonuses on jilievo come with wagering requirements that must be met before the bonus balance can be withdrawn. Requirements are clearly stated on each bonus offer. Attempting to abuse bonuses will result in forfeiture.

Fair Play Is Non-Negotiable

Using bots, exploiting software bugs, colluding with other players, or engaging in any form of cheating is strictly prohibited. Jilievo uses automated detection systems and will permanently ban accounts found in violation.

Responsible Gaming Tools Available

Jilievo provides deposit limits, session reminders, and self-exclusion options to all players. These tools are available in your account settings at any time. Jilievo encourages all players to use them proactively.


Complete Terms and Conditions

Welcome to jilievo. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and jilievo ("the Platform", "we", "us"). By accessing jilievo, registering an account, making a deposit, or placing a bet, you confirm that you have read these Terms in full and agree to be bound by them. If you do not agree, you must not use the jilievo platform.

These Terms apply to all players accessing jilievo from Bangladesh. Jilievo reserves the right to update these Terms at any time. Continued use of the platform after an update constitutes acceptance of the revised Terms.

01. Eligibility & Account Registration

To register and use jilievo, you must meet all of the following eligibility requirements. Jilievo takes these requirements seriously and enforces them consistently across all accounts.

  • You must be at least 18 years of age at the time of registration.
  • You must be a resident of Bangladesh or accessing the platform from a jurisdiction where online gaming is not prohibited.
  • You must not be a current employee, contractor, or immediate family member of a jilievo employee.
  • You must not have been previously excluded or banned from jilievo or any affiliated platform.
  • You must provide accurate, truthful, and complete information during registration.

Jilievo reserves the right to request identity verification documents at any time. This may include a national ID card, passport, or other government-issued identification. Failure to provide requested documents within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until verification is complete.

Each player is permitted to hold exactly one jilievo account. If jilievo detects that a player holds multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — all duplicate accounts will be closed. Any balances in duplicate accounts may be forfeited, and the player's primary account may also be suspended pending investigation.

02. Account Rules & Responsibilities

Once your jilievo account is active, you are solely responsible for all activity that takes place within it. This includes all bets placed, all deposits made, and all personal information stored in the account.

  • Keep your login credentials — username, password, and any two-factor authentication codes — strictly confidential. Do not share them with anyone.
  • Notify jilievo support immediately if you suspect unauthorised access to your account.
  • Ensure that all personal information in your account profile is accurate and up to date. Outdated payment details can delay withdrawals.
  • Do not allow any other person to use your jilievo account, even temporarily.
  • You are responsible for any taxes or duties applicable to your winnings under the laws of Bangladesh.

Jilievo will not be held liable for losses resulting from unauthorised account access where the player failed to take reasonable steps to protect their login credentials. If you believe your account has been compromised, contact jilievo support immediately via live chat.

03. Deposits & Withdrawals

Jilievo processes all financial transactions in Bangladeshi Taka (BDT). The platform currently supports bKash, Nagad, and Rocket for both deposits and withdrawals. No other payment methods are accepted at this time.

The minimum deposit amount is ৳500. There is no minimum withdrawal amount for standard accounts. Jilievo does not charge fees on deposits or withdrawals — the amount you send is the amount credited, and the amount you request to withdraw is the amount delivered to your mobile wallet.

Withdrawals are processed within 10 minutes in the majority of cases. Processing times may be longer during periods of high volume or if your account is undergoing a routine verification check. Jilievo will notify you via your registered contact details if a withdrawal is subject to a delay.

  • Withdrawals can only be made to a payment method that has been used to deposit into the same account.
  • Jilievo reserves the right to request additional verification before processing large withdrawals.
  • Deposits made in error cannot be reversed once they have been credited to your jilievo balance.
  • Jilievo is not responsible for delays caused by the mobile financial service provider (bKash, Nagad, or Rocket).

Jilievo will never ask you to send funds to a personal mobile number. All deposits must be made through the official deposit interface in your jilievo account. If you receive a request to send money to a personal number claiming to be jilievo, do not comply and report it to support immediately.

04. Bonuses & Promotions

Jilievo offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as the general bonus rules set out here.

The jilievo welcome bonus is a 200% match on your first qualifying deposit. To qualify, your first deposit must be a minimum of ৳500. The bonus is credited automatically — no code is required. The welcome bonus, along with all other jilievo bonuses, is subject to a wagering requirement before any bonus-derived winnings can be withdrawn.

  • Wagering requirements must be met within the timeframe specified on the bonus offer. Bonuses that expire before the wagering requirement is met will be removed from your account along with any associated winnings.
  • Jilievo reserves the right to withdraw any bonus offer at any time without prior notice.
  • Only one welcome bonus is available per player, per household, per device, and per payment method.
  • Bonuses cannot be transferred between accounts or exchanged for cash outside of the standard wagering process.
  • Jilievo may void bonus winnings if it determines that a player has exploited a bonus in bad faith or in a manner inconsistent with normal gameplay.
  • Free bets and free spins awarded as part of a promotion are subject to the same wagering rules unless explicitly stated otherwise.

Jilievo's bonus terms are written in plain language and are available in full on each promotion page. If you have any questions about a specific bonus, contact support before claiming it — not after.

05. Gameplay & Betting Rules

All games available on jilievo — including baccarat, Dragon Gate, Monster Dice, Queen of Bounty, rugby betting, and all other casino and sports titles — are governed by the individual game rules displayed within each game interface, as well as these general gameplay terms.

  • All game outcomes on jilievo are determined by certified random number generation (RNG) systems. Results are final once confirmed by the platform.
  • In the event of a technical fault during a game round, jilievo will attempt to resolve the round using available server data. If resolution is not possible, the affected bet will be voided and the stake returned.
  • Jilievo reserves the right to void any bet placed after an event has concluded or where a clear pricing error has occurred.
  • For sports betting, jilievo follows standard industry rules for event cancellations, postponements, and walkovers. Specific rules are available in the sports betting section.
  • Minimum and maximum bet limits apply to all games and are displayed within each game interface.
  • Jilievo does not accept bets placed by automated systems, bots, or scripts. Any account found to be using automated betting tools will be permanently banned.

Published Return to Player (RTP) percentages for all jilievo games reflect the theoretical long-term average return and are not a guarantee of individual session outcomes. Jilievo publishes RTPs transparently and does not manipulate them.

06. Responsible Gaming

Jilievo is committed to promoting responsible gaming across its entire player base in Bangladesh. The platform provides a full suite of tools designed to help players stay in control of their gaming activity.

  • Deposit Limits: Set daily, weekly, or monthly deposit caps from your account settings. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
  • Session Time Reminders: Configure alerts that notify you when you have been playing for a set period of time.
  • Self-Exclusion: Request a temporary or permanent self-exclusion from your account settings or by contacting support. During a self-exclusion period, your account will be locked and you will not receive any promotional communications from jilievo.
  • Reality Checks: Enable periodic pop-up reminders showing your session duration and net win/loss position.

Jilievo encourages any player who feels that their gambling is becoming a problem to make use of these tools immediately and to seek professional support. Responsible gaming resources are linked from the Responsible Gaming page.

07. Prohibited Activities

The following activities are strictly prohibited on jilievo. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities.

  • Using automated software, bots, or scripts to place bets or interact with the platform.
  • Exploiting software bugs, glitches, or errors for financial gain. Any winnings derived from a known bug must be reported to support and will be voided.
  • Colluding with other players to manipulate game outcomes, particularly in live dealer games.
  • Using a jilievo account for money laundering or any other illegal financial activity.
  • Providing false identity information during registration or verification.
  • Accessing jilievo using a VPN or proxy service to circumvent geographic restrictions.
  • Attempting to reverse-engineer, copy, or redistribute any part of the jilievo platform or its games.
  • Harassing, threatening, or abusing jilievo staff or other players through any communication channel.

Jilievo employs advanced fraud detection and monitoring systems that operate continuously. Suspicious activity is flagged automatically and reviewed by the security team. Players found in violation of these rules will not receive advance warning before account action is taken.

08. Account Suspension & Termination

Jilievo reserves the right to suspend or permanently close any player account at its discretion. Common reasons for account action include, but are not limited to, violation of these Terms, suspected fraud, failure to complete verification, or prolonged inactivity.

If your account is suspended pending investigation, jilievo will contact you via your registered email or phone number within 72 hours with details of the reason and the steps required to resolve the matter. During a suspension, you will not be able to log in, deposit, bet, or withdraw.

If your account is permanently closed due to a Terms violation, any remaining balance may be forfeited depending on the nature of the violation. Jilievo will communicate the outcome of any investigation in writing. Players who believe their account has been closed in error may submit a formal dispute to the jilievo support team.

Players may also choose to close their own jilievo account voluntarily at any time by contacting support. Any remaining real-money balance will be returned to your registered payment method within 5 business days, provided all verification requirements have been met.

09. Limitation of Liability

Jilievo provides its platform on an "as is" basis. While jilievo makes every effort to ensure continuous, uninterrupted service, it cannot guarantee that the platform will be free from technical errors, downtime, or data loss at all times.

  • Jilievo is not liable for losses resulting from platform downtime, technical faults, or internet connectivity issues on the player's side.
  • Jilievo is not responsible for any indirect, consequential, or incidental losses arising from the use of the platform.
  • Jilievo's total liability to any individual player in connection with any single incident shall not exceed the value of the bet or deposit directly involved in that incident.
  • Jilievo is not liable for losses resulting from a player's failure to secure their account credentials.

Nothing in these Terms limits jilievo's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

10. Changes to These Terms

Jilievo may update these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, jilievo will notify registered players via their registered contact details at least 7 days before the changes take effect.

Continued use of the jilievo platform after the effective date of any update constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using jilievo and may request account closure by contacting support.

These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of jilievo that cannot be resolved through the support process will be subject to binding arbitration.

Questions about these Terms? Contact the jilievo support team via live chat 24/7 or email us at [email protected]. Our team responds in both English and Bengali.

  • Minimum age: 18 years
  • One account per player
  • Minimum deposit: ৳500
  • Withdrawals in under 10 minutes
  • bKash, Nagad & Rocket supported
  • All transactions in BDT
  • 24/7 support in English & Bengali
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18+ only. Please gamble responsibly. Responsible Gaming